Middle Aged (35-54)
North American (General)
North American (US General American - GenAM)
US African American
Note: Transcripts are generated using speech recognition software and may contain errors.
welcome to this e learning training about care coordination through patient call escalation. This course is intended to ensure that all employees have the same level of knowledge of procedures and protocols that govern how incoming calls are routed and completed. By observing these guidelines that can ensure that our patients experienced the same level of care across all of our team members, let's get started.