Educational Explainer online tutorial for medical staff

Profile photo for Stevie Artemenko
Not Yet Rated
0:00
Elearning
18
0

Description

This is an online tutorial about steps staff need to take when errors occur.

Vocal Characteristics

Language

English

Voice Age

Middle Aged (35-54)

Accents

North American (General) North American (US General American - GenAM)

Transcript

Note: Transcripts are generated using speech recognition software and may contain errors.
the eye agent believes reflecting on errors asking how they happened and what others can learn from them is the most powerful tool we have to ensure The same errors are never repeated. The I eight jen has a three pillar question process that we always need to adhere to after an error in patient care is identified. Number one. How did the error occur? Number two. What did you learn from it? Number three. What can others learn from it? After these questions were answered, the IAEA Gen. Begins a process with the patients immediate family and or caregivers to ask. How was the error explained to you by our staff? Do you want your loved one to continue receiving treatment at the specific facility? What were your main concerns after the error?