Conversational, Instructive ELearning Demo
Top Talent
Description
Vocal Characteristics
Language
EnglishVoice Age
Middle Aged (35-54)Accents
North American (General) North American (US General American - GenAM)Transcript
Note: Transcripts are generated using speech recognition software and may contain errors.
Hello. I'm becca welcome to the lesson. Keeping current on tools and technology. In this lesson you will learn how to stay on top of current trends and changes in technology. Technology is always changing and it's important to keep up with new technology and new tools for your workplace. I learned this the hard way when I worked in an office a few years ago when I started at that job all the company's client and financial information was kept in Excel spreadsheets and part of my job was to keep it all updated and organized. To start using the Toyota app, tap the Toyota app icon on your smartphone. Next make sure that the country and language are set to your preference and then tap sign in when the Toyota drivers login, permission screen appears, tap continue. Here are three examples of how to make your communication with a client more effective. Ask open ended questions. What concerns you about your pet's behavior that might affect transporting your pet to his visit. When asking this way instead of implying there is a problem you're asking about a concern without labeling it good or bad, reflective listening requires you to make sure you understand the client's concerns by saying something like so if I understand your worried that insert their response here, is that correct? Empathetic statements, Make sure that the client knows that you understand their concerns and will work with them to correct the issues