Telephony - IVR, Adaptive IVR, On-Hold Messages

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Self-produced Telephony samples, 2021.

Vocal Characteristics



Voice Age

Middle Aged (35-54)


North American (General)


Note: Transcripts are generated using speech recognition software and may contain errors.
Hi thanks for calling the ace hardware customer service hotline. All of our associates are currently busy working with other customers but I promise we'll be with you as soon as we can. Did you know that now? Through labor Day you can get 10% off all back to school supplies at participating stores. Check with our associate for more details. This is M and T. Bank. Your friendly neighborhood bank. Please note that our menu options have recently changed to speak to a representative. You may dial zero at any time for checking and savings services. Press one for loans and lines of credit. Press two for all other inquiries. Please press eight or stay on the line and someone will be with you shortly. Welcome to Adelphia, proud sponsor of the Frederick keys. If you're calling in regards to a disruption in your internet service, please press nine in a few words, tell me what you're calling about. It sounds like you're having trouble with your phone service. Is that right? Great. Please hang on the line and I'll get you over to our next available representative. You have reached the care one urgent care clinic. If this is an emergency, please hang up and dial 911. Our hours are seven a.m. To 10 p.m. Monday through friday and six a.m. To seven p.m. Saturdays and Sundays were located at 11 47 Iraq oil lane Baltimore Maryland 21208. All our patients are seen on a first come first served basis. Our current wait time is four h 28 minutes