Confident, Authoritative, friendly guide for Audio Marketing, MOH (message on hold) IVR ( Interactive Voice response, phone tree, voice prompts. Voice Prompts, IVR announcements, and audio attendant greetings.
Note: Transcripts are generated using speech recognition software and may contain errors.
Thank you for calling American Express. Please tell me in a few words how I can help you. I'm sorry. I didn't quite get that. You can say things like here. My account balance payments here. Recent transactions. Questions about a charge rewards, replace a card or more options. Okay. You have a question about a charge. I'm connecting you with a representative now. Please hold a moment. Your estimated wait time is less than one minute. Mm hmm.
Announcer, Generation X, Yuppie, Business Man, Business Woman, Calming, Happy, Knowledgeable, Helpful, Charismatic, North American