CEO Blog Series: Clarifying Our Terms of Service
After numerous conversations with customers, industry stakeholders and influencers, it became obvious that we needed to address our Terms of Service and bring greater clarity, particularly around ownership of files.
A few highlights to note:
- You’ll see we’re differentiating between ‘Site Content’ which are your voice over demos and ‘Work Products’ which are the final deliverables to the client
- You’ll also notice we’ve cleared up the language to clarify of ownership rights with regard to Site Content and Work Products
- You can review our reorganized Work Product sections covering Non-Union and Union work, making it easier to read and understand
What’s not changing?
As always, voice talent are the owners of their demo materials. Voices holds ‘non-exclusive’ rights to host and promote these files through our website and mobile applications.
Additionally, clients own the final files for the work that they have paid to have completed on Voices. Ownership and usage of final files is determined by what’s written in the job posting, service agreement or other agreement between the talent and the clients.
How did this change come about?
We listened to your feedback via online forums and our customer advisory group.
We consulted industry experts, our board of directors and finally, our legal counsel.
I trust that you’ll see our commitment to providing a valuable service that is governed by policies designed to protect our community.
Thanks for being a member of our global community.