When you click Hire you are prompted to make a deposit. The deposit is the full amount and it will be held in our secure SurePay™ system until the work has been completed.
Immediately after making a deposit, you will be prompted to complete the Job Agreement. The work cannot be started by the talent until this step is complete.
If you have navigated away from the site without completing your Agreement you can quickly return to it by clicking Payments > Held in SurePay, and then Requires Agreement.
As soon your Agreement has been submitted, the talent you are working with is notified that a deposit has been made and is invited to accept your Agreement and start recording your project.
Your deposit is held by Voices. Payment can be issued to voice talent by clicking "Release Funds" on the platform otherwise payment will be automatically released 14 days after the delivery date (i.e. Project Deadline) set in the agreement.