Work with Clients More Efficiently Through Live Directed Sessions
We’ve now launched the ability for clients to request a live directed session right on the job form. Live Directed Sessions remove the back and forth of revisions and allow the client to provide feedback to you in real time. We hope making this process even easier for you and for clients will increase your opportunities and improve your day-to-day working experience.
What This Update Looks Like in Your Job Invites
You’ll now see whether the client wants a live directed session right in your job invite emails as well as in the job list, in your filtering options, and in the detailed job posting view.
Quoting for Live Directed Sessions
When you respond to a job requesting a live directed session, you’ll see the usual single quote field in the response template. Keep in mind that this quote has to include the cost of providing the work, any licensing requirements, and the cost of providing a live directed session. Generally, charging for the cost of a one-hour live directed session is typical, but it will depend on the word count specified in the job posting. It’s completely up to you to quote what you feel is appropriate for providing a live directed session.
You’ll see what the client pays and what you take home as you’re used to seeing. The client will see the total when they hire and check out. Only respond to these jobs if you do offer live directed sessions.
Once you’re hired, coordinating schedules and providing conferencing details for live directed sessions can be done through Voices on-platform messaging. For the protection of both you and the client, it’s important to use the Voices messaging feature to communicate, and not to share other personal contact information.
If you haven’t already, please make sure to do the following if you offer live directed sessions:
1. Edit the Live Directed Session Section in Your Profile
In this section, indicate whether you offer live directed sessions and all of the software you’re able to use for these sessions.
2. Response Templates: Live Directed Session Policy Field
This is an optional open text field that you can use to specify logistics and any specific detail you think would be helpful for clients to know about your process for live directed sessions.
Make sure to edit your profile now if you haven’t already!
Thanks for reading. As always, if you have any feedback on this update, please send it to [email protected].