VERIZON - Virtual Contact Center : Clear and Cheery 2-Min Explainer Video
Description
Vocal Characteristics
Language
EnglishVoice Age
Middle Aged (35-54)Accents
British (Received Pronunciation - RP, BBC) North American (General)Transcript
Note: Transcripts are generated using speech recognition software and may contain errors.
trust. It's what personalized service is built upon in your global contact centers. You want to deliver better customer experiences. You want to motivate your agents and give them the best tools possible on. Do you want better insight into your customers? Easier said than done. Contact centers often aren't integrated. Systems don't easily talk to each other. Sites could be siloed with disparate technologies. As a result, those insights become harder to see, and agents can't deliver the experiences that customers demand. The rise in virtual contact center brings it a lot together. Coverage in the cloud Connect your agents, systems and technologies with Horizons leading private I P Network and Cloud Contact Center technology. Your regional resources have the flexibility, scalability, security, Andhra reliability. They need to provide a premium customer experience. No more worrying. If you have too much or not enough, you can easily and efficiently scale up and down to meet demand. Everyone wins customers and agents get personalized and consistent conversations on any channel from across the globe. This, combined with easy integration with third party customer management tools, gives you a complete view off your global operations. Choose complex city, boost productivity, motivate your workforce, personalized the customer experience and build trust horizon. Virtual contact Center