Customer Service Instruction
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Description
Vocal Characteristics
Language
EnglishVoice Age
Middle Aged (35-54)Accents
North American (General)Transcript
Note: Transcripts are generated using speech recognition software and may contain errors.
have you notice that when it comes to service, some companies get it and others don't there. You also fear that it's getting worse, that fewer people take pride in what they do, or that many service specialists treat customers like objects to be processed. But there's hope. Yes, great service has become rare, but something rare tends to be the most valuable. This module will show how you can play a part in your company's service excellence. We'll do this by examining companies who truly excel in customer service.