English Video Narration - Bureau!
Description
Vocal Characteristics
Language
EnglishVoice Age
Young Adult (18-35)Accents
British (General) Indian (General)Transcript
Note: Transcripts are generated using speech recognition software and may contain errors.
According to the Bureau of Labor Statistics, four million workers quit their jobs every month, and customer service agents in contact centers across the globe are not immune to this exodus. Contact centers and their agents are facing several challenges, including worker shortages, high call volumes and evolving customer communication expectations, resulting in agents feeling overwhelmed and overworked. Creating a positive work environment is vital for organizations. Because employees satisfaction directly relates to customer service and profitability, how can organizations help their contact centers increase engagement, enhance the customer experience and cope with fewer workers, example of mosaic interaction, Meet mosaics by in drago.