ON HOLD/PHONE DEMO

Transcript

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thank you for calling American Airlines a proud member of the One World Alliance. Your call may be monitored or recorded to ensure quality service. In addition to the fair information you receive on this call, American may offer lower fares through one of our Internet partners or on our own website at www dot a dot com. Thank you for holding. Did you know that you can now receive your American Express statement completely online? No more paper bills. We'll even send you an email reminder when your statement is ready for viewing to see if you can take advantage of this free service. Log onto American express dot com slash paperless or ask your representative.