IVR

Transcript

Note: Transcripts are generated using speech recognition software and may contain errors.
Kelly Pruner Interactive voice response. Phone prompts Welcome to Apple support. If you're covered under Apple Care, press or, say one to make an appointment at the Genius Bar Press or say to to track an existing service or repair request press or, say three. To repeat these off, learn about Apple products. View online manuals. Get the latest downloads and more at apple dot com slash support. Please enter your nine digit repair number. Those nine digits following are in large type on your genius bar work confirmation document. You entered 110773792 If that's correct, press or, say one to re enter your repairs. Thanks one moment while I track your repair request, your repair request shows that your Mac book air is currently at our depot. Your service will be performed by Wednesday, April 15th and is expected to be available for pickup at your Genius Bar at the Apple Store at the Glendale Galleria on Saturday, April 18. If you have any questions about your repair order and would like to be connected to your genius bar press or say one Okay, one moment while we connect, you think Thank you for calling Apple Store. How my doctor call