Educational Video - Medical
Vocal Characteristics
Language
EnglishVoice Age
Young Adult (18-35)Accents
North American (General)Transcript
Note: Transcripts are generated using speech recognition software and may contain errors.
the I H N believes reflecting on errors asking how they happen and what others can learn from them is the most powerful tool we have to ensure the same errors. Air never repeated The I H N has a three pillar question process that we need to always adhere to after an error in in patient care is identified. Number one. How did the error occur? Number two. What did you learn from it? Number three. What can others learn from it? After those questions are answered, the I H N begins a process with the patients immediate family and or caregivers to ask. How was the error explained to you by our staff? Do you want your loved one to continue receiving treatment at the specific facility? What was your main concern after the air?