EFG Hermes is a financial entity of the Middle East. They were hiring specifically for their call center.
Young Adult (18-35)
North American (General)
Note: Transcripts are generated using speech recognition software and may contain errors.
dear valued client? E. F. G. Her Mez constantly strives to satisfy your needs. To best serve you kindly rate the service provided and the agent according to the following scale. Please press one for satisfied. Press two for average. Or press three for dissatisfied. Or Press two for dissatisfied. Were you satisfied with the way your call was answered? Satisfied. Average dissatisfied. Was the agent able to answer all your inquiries with accurate information? Were you satisfied with the speed your call was handled? How satisfied were you with your overall experience? Were you satisfied with the agents attitude and responding to you? Was it easy to understand the information the agent gave you? What is your overall satisfaction with the service provided by the agent? Did the age of respond to your inquiry in a short amount of time? Was the agent flexible in dealing with you? Did the agent share sufficient information in response to your inquiry? Did the agents share sufficient information in response to your inquiry? Did the agent share sufficient information in response to your inquiry? Are you generally satisfied with the agents performance and the service provided? If you have any suggestions, please click one and record your message after the tone we are looking forward to serve you better? Thank you