Pam Bassett

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Demos

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Verizon & MCI IVR / Persona / On Hold
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Telephone 65

Pam Bassett

Get to know Pam Bassett
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Internet Video 11

Pam Bassett

Corporate Training / Educational
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Internet Video 10

Pam Bassett

Vocal Skills

Languages

English (North American)

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Accents

North American

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Voice Ages

Middle Aged (35-54)

Categories

Business, Documentaries, Educational, Internet Video, Radio, Telephone, Television

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Studio

Turnaround Time

It depends on length of project - I look forward to talking with you.

About Pam Bassett

Overview

Pam’s personable (warm, professional and authoritative) voice is perfect for corporate online training programs, web page greetings, commercials, imaging, storecasting campaigns (in-store radio announcer or in-store commercials), audio on hold, voice prompts/IVR - interactive voice response / voice mail message / voice mail greetings / voicemail, speech recognition persona, podcasting, political and issue spots, robocalls and more.

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Service Description

Have you heard Pam's smooth "operator voice" before?

Pam's warm, personable, friendly and authoritative voice has been heard by millions both in the U.S. and abroad since 1993 as Pam has been MCI's English operator voice on products such as 1-800-COLLECT, Calling Cards and Prepaid Cards, and Directory Assistance and more. (Verizon purchased MCI in 2006 and Pam continues to record various operator products such as prepaid cards and more.) Her "operator voice" has been featured in radio and television campaigns and even in the movie, "Big Daddy". Her voice for Directory Assistance has been featured on “The Sopranos”. Pam's voice is heard on MCI's (now Verizon's) "The Neighborhood" Message Center (voice mail) as well as VOIP company SunRocket's voice mail product and SunRocket's customer service / audio on hold.

If you hear Pam's "operator voice" on radio, TV, or film, be the first person to let her know and you could win dinner for two valued up to $50. When you contact her, let her know as much information as possible:
· Date and time
· Channel or station
· Name of the production or show
· If in a film or TV, the character placing or receiving a phone call
· How far into the piece it appears

If you report a finding and she hasn't already been contacted and compensated for the piece, you will receive a free dinner.


"I speak the way I'd want to hear someone speaking to me at the other end -- kind, professional, and pleasant," says Pam about the approach she takes to recording as an official “operator voice”.

Before her lengthy experience with Interactive Voice Response (IVR) systems, Pam was a familiar voice to listeners of four CCM-formatted radio stations in the Baltimore / Washington, D.C. area. For ten years, Pam honed her personable delivery as an afternoon drive announcer, co-host of Musically Speaking, newsreader, and spokesperson. Pam is a graduate of the University of Maryland with a degree in Radio, Television & Film.

Pam’s in-home studio with quality audio components offers the capability to record studio-quality work directly to the computer. The digital audio workstation studio allows Pam to upload voice files to her website in order to facilitate client downloads. Secure password protection is available. Pam looks forward to the opportunity to add her warm and friendly voice to your next project.


“I have been working with Pam closely for nearly nine years to produce scripts heard by millions of our customers around the world every day. Not only is the talent quality of her voice excellent, but she herself is an excellent individual who is accommodating and easy to work with. Her services are highly regarded in the telephony industry.”

J. Koenig
Sr. Network Engineer
MCI

“When searching for warmth and personality without loosing the required vocal authority needed for our NASA contract, Pam was the only choice that came to mind.”

C. Ririe
TinyEarth Inc.

“Words on a page are lifeless until they are lifted off the page by imagination or the human voice. Pam Bassett breathes life into copy and scripts. Her communication skills continue to mature in ways that make her a valuable asset to anyone searching for a compelling vocal presentation that evokes a positive response.”

D. Ruleman
Salem Communications
Washington, D.C.

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Experience

Pam has been fortunate to be MCI's English operator voice since 1993 on various telecom products (including 1-800-COLLECT, prepaid cards, calling cards, voice mail and more). Some of them continue on in Verizon's name since Verizon acquired MCI in 2006. Pam has learned a lot about the unique nature of voice response and audio on hold.

Although Pam's voice can be heard around the world daily through these operator services products such as MCI's/Verizon Business's "The Neighborhood" Message Center (voice mail), Pam's voice is now available in your "neighborhood" via FTP and MP3 from her home studio.

She is also available to record in the Washington, D.C. area (encompassing Maryland and Northern Virginia).

AFTRA/SAG Member.

PB's VoxFlavors --
Versatile Voice Overs for Telephony & Beyond

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Client List

MCI / Verizon / Siemens Hearing / SunRocket

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Education

B.A. Radio, TV & Film, University of Maryland, College Park

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Testimonials

See PamBassett.com for details.

MCI / Verizon / Siemens Hearing / SunRocket

More Information

How do I work with Pam Bassett?

You can start working with Pam Bassett in four simple steps:

  1. Sign Up or Log In to your Voices.com account.
  2. Invite Pam Bassett to audition to your new or existing project.
  3. Review Pam Bassett's proposal, custom audition, and quote after they've replied to your invitation.
  4. Hire Pam Bassett and get your files.

To know more, you can learn about how Voices.com works here.

How do I pay Pam Bassett?

Payment to Pam Bassett is managed through our SurePay payment protection service in a few simple steps:

  1. Pay securely by Visa, MasterCard, or PayPal directly through Voices.com.
  2. SurePay will hold your funds until you're satisfied with Pam Bassett's work.
  3. When the work is done, download your files and release funds to Pam Bassett in just a couple of clicks.