I have extensive experience with companies such as F2Onsite: Field Tech. CROSSMARK: Event Specialist, Center One: Customer service/Collection, Adelphia Communication: tier I technical support agent (Time Warner Cable), AMS: Collections, And, Microron Computer Cafe, Micro Ron Computers: sales manager. In 1980 I Worked for the City of Buffalo, NY’s Department of Transportation (DOT.). As a TSR/Dispatcher until layoff.
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As a team player in the Technology Industry and to find working with your organization would be a real asset in my career.
Knowledge of DNS, TCP/IP, HTTP and, internet protocols.
A+ Certified COMPTIA ID.(Phone hidden), Certified: Dell (DTT ID 305050), DCSE Microsoft Windows 8 Foundation Desktops Certification (DCSE Cert ID 3016), Foundations Portables Certification (DTT ID 305050): (Cert ID: 3086 DCSE Dell Advance Mono Laser MFP Certification (Cert ID: 3103)) IBM Service Excellent and, Sony TV’s CTV-84 Field Service Trainings, Computer/laptop repairs.
Excellent skills to effectively work in call center environments. Worked in human resource with job, fairs (ICT Group). MS Office, word, excel and, Quick-books. Type 45 wpm, 6000 kph, filing, general office, accounts and, billing invoice. Including, AS400, and servers. Technical support specialists with working knowledge of systems, from Windows 95 to Windows 8 Professional and Macintosh, along with familiar of various software applications, and Internet browsing to Security Suites.
I am Honest, hard working;
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