Introducing Revision Policies
Update (2020-03-30 at 2:15PM EDT): Based on feedback from our community, we’ve decided to temporarily remove the ‘Revisions Policy’ functionality outlined in this post (i.e. talent inputting ‘Revision Policies’ at the time of audition, and clients seeing ‘Revision Policies’ on the ‘Responses’ tab). The ‘Add a Payment’ functionality will remain. This means that moving forward:
- talent won’t be asked to include a revision policy at the time of audition;
- clients won’t see a talent’s revision policy when reviewing responses to jobs, and;
- clients will still be able to ‘Add a Payment’ for any revisions with an associated cost to it, and can do so via their Agreement or Payment Tab in any job.
Any existing auditions submitted by talent with a ‘Revision Policy’ will still be visible to clients, however, the ‘Revision Count’ and ‘Revision Policy’ section of that audition will be hidden. Talent will not have to edit any previously submitted auditions as a result of this change.
We thank our dedicated and supportive community for all of the constructive feedback we’ve received so far, and will be using it to develop an improved ‘Revisions Policy’ experience. We hope to have a new solution in place in the coming weeks.
Thank you again to everyone for your feedback and understanding as we work to bring you a ‘Revisions Policy’ feature that works for both talent and clients. If you have any additional feedback on revisions or anything else about your Voices experience, please send them to [email protected].
There’s no other way to say it, working through revisions can sometimes be a less-than-enjoyable experience. Whether it’s providing feedback on a take or setting expectations when auditioning for a job, revisions can make or break a project.
We know how important revisions are for clients and talent alike, and for that reason, we are excited to announce some big changes to the way we handle revisions on our platform. From providing talent with a better way to communicate their own revision policies to enabling clients to make additional requests and payments for revision work, we’ve made some pretty drastic improvements, which we’ll explain in detail below.
For Talent: Introducing Revision Policies
For talent, we know how important it is to get paid for the work you deliver. When it comes to revisions, we can appreciate how uncomfortable it can be to ask for additional payment from a client once a project has already kicked off. You’ve been hired, and you want to make a good impression, but now you’re being asked to give more than what may have already been agreed to. Projects change, and that’s okay.
To make sure both you and your client are on the same page before the hiring process even begins, we’ve added a Your Revision Policy section to the Proposal submission form.
In this section, you’ll be able to indicate at the time of audition:
- The number of revisions included as part of the project, free of charge (i.e. included in the quote)
- The cost of additional revisions, on a per revision, per line, per word, or per hour basis
- If you’d like to offer unlimited revisions as part of the project
Because every project is different, you can adjust this policy for each audition you submit. In other words, once you set a revision policy, you can change it for any future audition. This will allow you to provide further context around how you define a revision, in addition to being able to outline it in the written proposal.
You can even see what your revision policy will look like for the client by previewing your audition:
With these changes, you’ll be confident in knowing that before a project kicks off, both you and the client will be on the same page when it comes to revisions, providing both parties with more transparency and trust at the outset of the project.
For Clients: Reviewing Revision Policies and Requesting Revisions
As a client, having all of the necessary information to make the right hiring decision when reviewing auditions is vital. For this reason, we’ve changed the way Responses look to better equip you to easily and quickly compare auditions.
With this updated view, you’ll be able to see the number of revisions included as part of each talent quote. By opening a proposal, you’ll get even more details about the selected talent’s revision policy, like the cost of additional revisions. With this information, you’ll have even more confidence to make the hiring decision that best aligns with your project needs and budget.
When it comes to requesting auditions, you can do things just like you did before. From the Files tab, you can request a revision for a specific file and provide the necessary direction, all while being reminded of the talent’s revision policy.
If you’re requesting additional revisions beyond what was agreed upon at the time of hiring, you can now make additional payments directly on our platform without having to involve our Customer Support Team. From the Agreements or Payments tab, you can click Add a Payment, and follow the necessary steps to pay talent according to their revision policy or rates discussed directly with talent via our Messages system.
Once payment has been made, you’ll be asked to create a new Agreement specific to the revisions you’ve requested. Once created, you can review those Agreements at any time in the Agreements tab. This tab will also be getting an update to better group and display multiple Agreements, so keep an eye out for these changes in the coming weeks. For now, here is a preview of the changes:
With these new tools at your disposal, you’ll be able to work through projects faster and more seamlessly, knowing that both you and the talent are on the same page when it comes to revisions and payment.
Want to Learn More?
If you’ve got questions about revisions, you can review our detailed FAQ articles (for Talent: Revision Policies; for Clients: How do I review a talent’s revision policy? How and when should I make an additional payment? – note: some of these FAQs have been temporarily removed to avoid confusion as ‘Revision Policy’ functionality is updated) or contact a member of our Customer Support Team at any time via our support page. You can even schedule a platform walk-through session with one of our Customer Success Managers via Calendly.
With these updates, you’ll have all the tools necessary to work through revisions with trust, confidence, and transparency.
These exciting changes will also be coming to our recently updated mobile app in the coming weeks.
So what are you waiting for? Start by Posting a Job or Auditioning today!