Yates and Partners Bangkok, Krung Thep Maha Nakhon, TH
Yates & Partners provide a niche service for luxury hotel and airline brands in their overhaul and redesign.
Yates+ are recognized as the world’s leading consulting firm in the implementation of brand and service strategy, with an extra ordinary focus on the guest experience and customer satisfaction.
The firm works predominantly in the hotel and aviation sectors with a specific focus on brand development, service strategy and brand and service implementation.
Our partnership offers unique insights on the translation of brand into guest and customer experience, the development of differentiated products and services and unique guest experience for hotels and airlines.
Yates’ clients for global strategy have included Cathay Pacific, Etihad, Qatar, Garuda and Virgin, while hotel clients have included Shangri-la, Kempinski, Savoy and Taj.
We operate from two locations; the consulting wing out of Hong Kong, and the design studio in Bangkok, Thailand.