Conversational

0:00
Video Narration
19
0

Vocal Characteristics

Language

English

Voice Age

Middle Aged (35-54)

Accents

North American (General)

Transcript

Note: Transcripts are generated using speech recognition software and may contain errors.
Kevin has been a first line supervisor in manufacturing for eight years. Now he has 20 people in his department. And even though they have similar roles, Kevin knows they're all individuals with unique strengths, weaknesses and needs. Take the situation with E. J last week is a good example. E. J is a relentlessly upbeat, positive and smiling person who instantly lights up a room when he enters. However, when Kevin approached E. J to talk about an equipment calibration problem, he noticed that E. J appeared to be quiet, somber and distracted, not his usual self.