Profile photo for *Sergio A Bonilla* *Puentes*

*Sergio A Bonilla* *Puentes*

Santo Domingo, DN (Santo Domingo), DO 1:06 AM (AST) Local Time

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About *Sergio A Bonilla* *Puentes*

Hello, I am a graphic designer with over 2 years of experience in the Graphic Design area and over 10 years of experience in the Customer Service field, I have worked for local and high profile US companies in the Dominican Republic. I'm currently looking forward to dabble into the voice over area, to learn, improve and get better and better.

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Vocal Characteristics

Languages

English (North American), Spanish (Latin American)

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Voice Ages

Young Adult (18-35), Middle Aged (35-54)

Accents

North American, Spanish (International Spanish) Acento Neutro

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Voice Over Skills

Movie Trailers Documentaries Audiobooks Radio Ad Telephone Video Narration Voice Assistant

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Studio

Turnaround Time

24 Horas

Live Directed Sessions

Phone Call, Video Conferencing (Zoom, Skype)

Microphone

Logitech Headset

Computer & Software

Audacity

Special Equipment

None

Service Overview

Voice Over

I will perform your Voice Over in English and Spanish, from Audiobooks, Movie Trailers, Radio Ads, Telephone IVR Systems, Video Narrations, Voice Assistant and Documentaries. I'm new in the field but looking forward to dabble, learn, improve, become better and better.

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Voice Over Experience

Specialized Care Agent

CCD • Permanent Full-time

Nov 2021 - Present

Assist actual patients on scheduling appointments, for a Medical Imaging center called AKUMIN. Schedule appointments for XRAYS, MAMMOGRAMS, BONE DENSITIES, ULTRASOUNDS, CT scans and MRIs.

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Back Office Representative

NEWTECH GLOBAL • Permanent Full-time

Jul 2017 - Jul 2021

Monitor repair tickets for home appliances of the SAMSUNG brand, by contacting the service centers assigned to the tickets, or by contacting the customers o home appliance owners.

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Insurance Lead agent

OMFRI SOLUTIONS • Permanent Full-time

Oct 2015 - Apr 2017

Qualifying agent for a medical insurance called, SIMPLE HEALTH. Outbound calling possible prospects and connecting them to a certified medical insurance sales agent.

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Customer Care Representative

TELEPERFORMANCE • Permanent Full-time

Feb 2014 - Sep 2015

Provide over the phone assistance to current members of the Blueshield of California medical insurance.

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Customer Service Representative

ACS/XEROX • Permanent Full-time

Mar 2009 - Jan 2014

Provide over the phone assistance to customers, for the SPRINT prepaid service division, called BOOSTMOBILE.

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Customer Service Representative

STREAM INTERNATIONAL • Permanent Full-time

Oct 2007 - Mar 2009

Provide over the phone assistance to customers for the SIRIUS/XM RADIO campaign.

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Voice Over Testimonials

None so far

NONE

More Information

How do I work with *Sergio A Bonilla* *Puentes*?

You can start working with *Sergio A Bonilla* *Puentes* in three simple steps:

  1. Invite *Sergio A Bonilla* to respond to your new or existing project.
  2. Review *Sergio A Bonilla*'s proposal, portfolio, and quote after they've replied to your invitation.
  3. Hire *Sergio A Bonilla* *Puentes*.

You can learn about how Voices works here.

How do I pay *Sergio A Bonilla* *Puentes*?

Payment to *Sergio A Bonilla* *Puentes* is managed through our SurePay™ payment protection service in a few simple steps:

  1. Pay securely by Visa, Mastercard, or PayPal directly through Voices.
  2. Voices holds your funds until you're satisfied with *Sergio A Bonilla*'s work.
  3. When the work is done, download your files.