American English, IVR for a medical office

Profile photo for claire cunningham
Not Yet Rated
0:00
Telephone
10
0

Description

IVR for a Medical Office

Vocal Characteristics

Language

English

Voice Age

Middle Aged (35-54)

Accents

North American (Canadian-General)

Transcript

Note: Transcripts are generated using speech recognition software and may contain errors.
Thank you for calling the Wellness Plan Medical Center where your health and wellness is our top priority. If this is a medical emergency, please hang up and dial 911 or go to your nearest emergency room. In order to best direct your call. Please listen and select from our new menu options for family medicine, adult medicine and pediatrics. Press one for O B G Y N press two for dental press three for outreach. Press four for pharmacy press five for behavioral health services. Press six for referrals. Press seven for medical records. Press eight for billing press nine for wic press 10 for health center manager press 11 G W medical menu to make reschedule or cancel an appointment with family medicine, adult medicine or pediatrics. Please press one if you need test results, prescription refills or have a medical question. Please press two G W O B G Y N menu to make reschedule or cancel an appointment with obstetrics and gynecology. Please press one if you need test results, prescription refills or have a medical question. You may also press one if you're pregnant or recently had a procedure with one of our OB GYNs and are experiencing complications. Please press two to reach the after hours call center to be connected to the on call physician GW. Dental menu. GW outreach menu goes to ring both outreach extensions at GW and EMC if neither are answered, will go to VM GW Behavioral Health Services to make reschedule or cancel an appointment with one of our members of the Behavioral health department or for medication refills and questions, please press one to make reschedule or cancel an appointment with one of our members of the medication assisted treatment program or for medication refills and questions, please press two GW. Referrals. Goes to ring all referral extensions. If none are answered, we go to voicemail. GW medical records, go to ring all medical records extensions. If none are answered, we'll go to voicemail T W P. Billing goes to ring all billing extensions. If none are answered, we'll go to voicemail. G W wick goes to ring all wick extensions. If none are answered, we'll go to voicemail GW health center manager goes to ring the health center manager extensions. If none are answered, we'll go to voicemail after hours message. Thank you for calling the Wellness Plan medical centers where your health and wellness is our top priority. Our offices are currently closed. If this is medical emergency, please hang up and dial 911 or go to your nearest emergency room for urgent medical concerns. Press nine to reach our afterhours physician on call service or call 1 805 808701. If you would like to make an appointment or require same day services, please contact us during our normal business hours at 3138754200. Or listen to the following prompts to leave a voicemail for the department. You would like to reach all voicemails will be returned by the next business day. Take care and be well for family medicine, medicine and pediatrics. Press one for O B G Y N press two for dental press three for outreach. Press four for pharmacy press five for Behavioral health Services. Press six for referrals. Press seven for medical records. Press eight for billing press nine for Wick press 10 for health center manager press 11.