Voiceover for BNP Paribas Cardif.
Middle Aged (35-54)
North American (General)
Note: Transcripts are generated using speech recognition software and may contain errors.
customer experience being people, he Bach. Cardiff's purpose is to make the Brazilian customers life better. Our company aims to become 100% customer centric, and it is well on its way to do so. Not long ago, toe open a claim was something bureaucratic and time consuming. A client had to wait at least three days to get a request processed. If it had a missing document, it could take twice as long to change this reality. Our customer experience experts and data analyst team have made an extensive analysis off this burdensome and bureaucratic process and began to transform it.