Andy Hodgson SAP Fieldglass
Description
Vocal Characteristics
Language
EnglishVoice Age
Middle Aged (35-54)Accents
British (General) British (Received Pronunciation - RP, BBC)Transcript
Note: Transcripts are generated using speech recognition software and may contain errors.
every year, organisations across the globe spend billions on service providers. In fact, research from S AP Field Glass shows that spending on service providers accounts for nearly 20% of total workforce. Spend. This money is spent on services delivered by people which are more complex to manage them. Buying goods. Why? Because you need to manage not only the cost unless L. A's, but also aspect such a security compliance and quality of work. One high potential area is managing BPO providers. There are many hidden value opportunities across the full range of BPO. Use cases in our evil we explore five, showing how tow a lot more value from your BPO providers and get insights to manage them actively and effectively while lowering risk. To do this, you need to look beyond the financial aspect to do and manage them as a workforce. That's the route toe higher quality better returns on lower risk. The book is your first step to getting there. Now load your copy below