Sitel Customer Support Lines - approchable, confident, calm
Description
Vocal Characteristics
Language
EnglishVoice Age
Young Adult (18-35)Accents
North American (General) North American (US General American - GenAM) North American (US West Coast - California, Portland)Transcript
Note: Transcripts are generated using speech recognition software and may contain errors.
you're on a call with a customer that has lasted much longer than most calls. every time you answer the customer's question, they keep thinking of new questions to ask you suspect the customer is simply lonely and wants somebody to talk to. what do you do? you are on a call with a customer that has lasted much longer than most calls. every time you answer the customer's question, they keep thinking of new questions to ask you suspect the customer is simply lonely and wants somebody to talk to. what do you do? you're on a call with a customer that has lasted much longer than most calls. every time you answer the customer's questions, they keep thinking of new questions to ask you suspect the customer is simply lonely and wants somebody to talk to. what do you do? a customer has an outage that requires sending a technician to solve. you know, the process will involve adding the customer to the queue and won't be solved today. what do you do? a customer has an outage that requires sending a technician to solve. you know, the process will involve adding the customer to the queue and won't be solved today. what do you do? a customer has an outage that requires sending a technician to solve. you know, the process will involve adding the customer to the queue and won't be solved today. what do you do? a call comes in during the holiday season? the customer starts talking in an annoyed tone and tells you they're trying to purchase gifts for the holidays and their card got declined. what do you do? a call comes in during the holiday season? the customer starts talking in an annoyed tone and tells you they're trying to purchase gifts for the holiday and their card got declined. what do you do? a call comes in during the holiday season? the customer starts talking in an annoyed tone and tells you they're trying to purchase gifts for the holiday and their card got declined. what do you do? a call comes in during the holiday season? the customer starts talking in an annoyed tone and tells you they're trying to purchase gifts for the holiday and their card got declined. what do you do? you're helping a customer and using the script resource guide. when you come to an intersection you haven't seen before. it is very confusing about what you should do next. what do you do? you are helping a customer and using the script resource guide. when you come to an intersection you haven't seen before. it is very confusing about what you should do next. what do you do? you're helping a customer and using the script resource guide. when you come to an intersection you haven't seen before. it is very confusing about what you should do next. what do you do while your team lead is giving you feedback? they ask you to try something new. you aren't completely sure you understand what they're asking you. what do you do while your team lead is giving you feedback, they ask you to try something new. you aren't completely sure you understand what they are asking you. what do you do while your team lead is giving you feedback, they ask you to try something new. you aren't completely sure you understand what they're asking you. what do you do?