This clip exhibits a skill with clearly articulation complex processes.
Young Adult (18-35)
North American (General)
Note: Transcripts are generated using speech recognition software and may contain errors.
Helping a client through their accident claim can be a difficult process. Not only is the client still in shock from their experience, they may also be awaiting their funds or pay out if a client calls and wants to know when their claim will be processed and when they will receive their funds. Here are the steps you should take first you want to look into when the claim was processed. If the date field is blank, you will want to search the database by claim number instead of customer name. This will pull up the exact result and ensure that duplicate entries don't exist.