If you’ve been having any difficulty using the site since it launched earlier today (Monday), I have some updates to share with you that will explain any inconveniences you may have experienced.
To learn more about “Known Issues”, that is, bugs that we’re aware of at Voices.com that are being investigated and solved, keep reading.
Unforeseen Issues Post-Launch
As with any launch, things can get rather complicated considering the complexity of this endeavor.
For some time now we have been calling this upgrade to the service a “redesign” for simplicity’s sake, but the truth of the matter is that it was an entire reengineering of the service!
To put this into perspective:
à¹ We literally rewrote every line of code in the entire system (tens of thousands at least)
à¹ We used a new architecture model which improved the speed, stability and security
à¹ We installed the new system on new enterprise-level servers (in plain English, these are the best and fastest servers available on the planet)
à¹ We imported over 5,000,000 (5 million) records into the new database
à¹ We tested and tested and tested some more
Having said that, let’s discuss what we’re working on right now.
We’ve already fixed 459 bugs over the last 3 weeks. To spare you the details, we’re only going to talk about the bugs that have yet to be resolved, namely:
1. Correctly matching jobs to profile details and preference selections.
2. Resizing of profile images.
3. Some demos on profiles do not play.
Do It Yourself Fixes
If you’d like to take a hands-off approach and wait for us to fix them, we’ll get to them as soon as we can, but for those of you who’d rather take the initiative and address these yourselves immediately, here’s what you can do:
1. To filter jobs, select your preferences and complete your profile.
2. If you have a ridiculously large profile image, delete it and upload it again.
3. If your demo is not playing properly right now, delete it and upload it again.
Give Us Your Feedback
Ultimately, we want to make you happy.
You can send us your feedback by:
à¹ Filling out this form
à¹ Email Customer Care to report an issue that you believe has not yet been addressed
à¹ Take the 30 Second Redesign Survey
To your success!