TCF Training Materials
Description
Vocal Characteristics
Language
EnglishVoice Age
Young Adult (18-35)Accents
British (General)Transcript
Note: Transcripts are generated using speech recognition software and may contain errors.
objectives for this training. By the end of this training, you will be able to explain what TCF is. The six consumer at comes how we should treat our customers, how we act on and measure T C F A, T W G Europe, the purpose of the TCF Forum and how TCF links in with the Financial Conduct authority. Walt is TCF the T Z F requirements aimed to raise standards in the way we carry out our business. It provides benefits and protection for consumers and will increase their confidence in dealing with T W G. Europe and our clients. We adhere to the TCF principles because of his best practise to do so. Specifically, TCF aims to help our customers fully understand the features, benefits, risks and costs of the financial products they buy and minimise the sale of unsuitable products by encouraging best practise before deering and after a sale. How does TCF benefit our company? Adopting a TCF approach to the way we do business will help us to achieve our company objectives, to treat all our customers in a fair, open and honest way, and to maintain and improve customer satisfaction, trust and loyalty, as well as company and client reputation.