Site Guidelines

What Are the Voices Member Guidelines?   

Member guidelines are in place to help you get the most from your Voices membership in an environment that's friendly, safe, and secure.
 

Voices Community Guidelines

Voices accounts are intended for professional use for our members to share their profiles and demos.

The following Community Guidelines are presented to help you understand what it means to be a member of Voices. Don't forget that your use of Voices is subject to these Guidelines and our Terms of Service.

How To Use Voices

* Show mutual respect for fellow members.

Voices is home to creative talent at varying stages of their careers, and by virtue of that, our community thrives. Acknowledging that, we insist that you show mutual respect and be a source of encouragement to others.

* Only upload content that you have created.

Respect the copyright of others. This means don't steal audio or scripts that other people have uploaded. Doing so would not only be in bad judgment, it's wrong. 

* Be sure to properly tag your files.

Only you know what your demos entail when you upload them, and only you can tag them. This will help you to better promote your work, show up for more search queries, and also give people a good indication of what they'll experience when they review your profile. This is a safe place, and if a demo is reported as obscene or for adult (explicit) content, Voices reserves the right to remove the offending material.

* Do link back to Voices when you post your Voices content elsewhere.

Voices makes it possible to post content hosted on Voices to outside websites. However, pages on other websites that display content hosted on Voices must provide a link from each file, back to its page on Voices.

* Do enjoy Voices!

See the world through others' eyes, participate, find your muse, and expand your horizons!
 

What Not To Do

Please be advised: Usually when someone violates any elements of Voices' service agreement or guidelines, it is an accidental occurrence and a warning is given; however, if more violations occur this can result in account termination without warning.

* Don't upload anything that isn't yours.

This includes other people's creative work whether audio, visual, or written. Members whose accounts don't respect these guidelines may be edited or terminated without notice.

* Don't show nudity in your profile picture.

This goes without saying but your picture should be professional and not show nudity. If upon the first warning and removal of the image another similar image is uploaded, we reserve the right to terminate your account.

* Don't upload content that is illegal, copyrighted. or prohibited.

If content of this nature is uploaded to your Voices profile, your account will be deleted and appropriate action will be taken, which may include reporting you to the authorities.

* Don't vent your frustrations, rant, or insult other members.

Voices is not a place where you can harass, abuse, impersonate, or intimidate others. If we receive a valid complaint about your conduct, we'll send you a warning or terminate your account. Also, if you are behaving in an unprofessional manner or unknowingly making a spectacle of yourself, we reserve the right to moderate any comments through the blogs that paint you negatively or in a less substantial light.

* Don't use your account to host web graphics like logos and banners.

Your account will be terminated if you include disapproved imagery from other sites. If we find anything of this nature, we will remove the offending link, image, etc., to maintain the integrity and purpose of the site.
 

Copyright Infringement

In the unlikely event that you see photos or demos that you've created on another member's profile, please reach out to [email protected] .

What Are Voices Guidelines On Jobs and Payments?   

Voices can only offer dispute resolution services to those who have made use of the Voices payment protection service, SurePay™.
 
If a job has been awarded via SurePay™, the following are a list of actions Voices will take to assist a member in moving forward.
  1. Voices will follow up with a client or talent if a job appears stuck in one of the SurePay™ stages.
These include following up with:
  • Clients who have indicated difficulty in making a deposit.
  • Clients who have not yet created a Job Agreement.
  • Talent who have not yet accepted a Job Agreement.
  • Talent who have not uploaded any files.
  • Clients who have not yet released payment.
  • Both parties who have not yet left a Review for each other.
We are willing to provide the profile page of the client or talent involved in the project for any direct follow-up, however, we will not release any private contact details as this violates our Terms of Service.
  1. In the case of payment not being released, we require that talent make use of the Request Release feature within their accounts to remind their client to release payment. Funds are set to automatically release 14 days after the delivery deadline set in the agreement. 
If payment is not released within 14 days of the delivery deadline, talent should contact Voices Support to follow up about the payment. In order for the above actions to occur, talent will need to contact Voices via [email protected] with the date they requested release of payment through the system along with the Job Number.

If a client continues to respond with requests to hold off on releasing payment, or that they are waiting on file approval, the client will need contact Voices support to adjust the date for the automatic release of funds.
 
  1. If the issue is concerning the quality of work after a deposit has been made, then a formalized dispute resolution process must be completed.
If a client is requesting a refund of the deposit, they will need to contact [email protected] to advise us of the request.

Following receipt of this request, an email will be sent to both parties involved requesting additional information.

After the information has been received and reviewed a final decision will be made by Voices. If the payment concerns are regarding a project posted at Voices but not awarded through SurePay™ we will not be able to assist in any dispute resolution processes. This also includes situations where work has been delivered prior to payment being made for a job awarded through SurePay ™.

Voices provides the SurePay™ service for all talent to use to obtain payment.
 

Where Can I Find the Voices Terms of Service?   

Our Terms of Service Master Subscription is located at the bottom of our home page and is presented to you prior to submitting your registration for membership with Voices. It is recommended that you review this periodically as information may have changed since you first registered.

Here's a link to our Terms of Service:

https://www.Voices/company/legal/terms_of_service
 

Why Has My Account Been Deleted?   

If you find that your Guest account has been removed there could be several reasons why.

Periodically, we review our Guest Memberships, the descriptions provided on their profiles, contact information, and the level of user activity.

Since all of our members could potentially be contacted by clients, we would like to provide clients with viable options in their search.

If we come across profiles that are empty or not in use, we will remove them.

If you have supplied an invalid email address to Voices or our email messages are being returned because they are blocked, we will remove your account as no one would be able to contact you through Voices.

Should you choose to re-register with more complete information regarding your skills and contact information, we will be happy to guide you in making your presence more visible and getting the most out of your Voices membership

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Properties

Article Number
000001903
First Published
03/21/2024 13:23
Last Modified
03/21/2024 13:29
Audience
Talent
Category
All (Talent)
Channel
Public Knowledge Base

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