How do I download previously uploaded files from my job?

Downloading Files

If you have previously Completed a Self Service job through the files are stored within the job itself and are permanently available to you.
To access files for a Completed job:
  1. Login to your account.
  2. Go to Jobs > Completed.
  3. Click on the appropriate job title.
  4. Navigate to the Files tab.
  5. Locate the required file and click the download link.
You will be able to download any file as many times as you need to.

Files & Full Service Jobs

Beginning in February of 2017, project files for Full Service jobs can be accessed as described above.

On older jobs that predate the launch of the Full Service job type your Account Manager will have shared a file download link or delivered smaller files via email. If you need access to any files from jobs posted with the Professional Services team prior to February 2017 you can request them from your Account Manager.

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Article Number
First Published
02/23/2017 14:40
Last Published
05/26/2018 01:00
Last Modified
05/26/2018 01:00
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