Understanding Search and Browse

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Understanding the Voices Search Engine
Which Demo or Portfolio Sample Will Appear in Search Results?
Why Can't I Find My Profile in Search?
How Do Clients Browse for Talent?
 

Understanding the Voices Search Engine

The Voices search engine is driven by the contents of your profile, your demos, and your portfolio samples. If a client searches for keyword, service, or skill that matches information on your profile, it's likely that you will appear in search results. 

For best results, be sure to complete your profile accurately, including as much information as possible about you and the services and skills you offer, in addition to the elements that make up your professional portfolio (i.e. demos and portfolio samples).

Quick Tip: With Voices search, members are displayed in order of membership type. These being: Platinum, Premium, and then Guests.
 

Which Demo or Portfolio Sample Will Appear in Search Results?

When adding services, skills, and demos or portfolio samples to your profile, you’re able to select one demo or portfolio sample per skill to be ‘Featured’. This Featured Demo or Portfolio Sample will appear at the top of your profile, in Search results, and in the Browse directory. 

That being said, your selected Featured Demo is not necessarily always the one presented in search results, as the search query dictates which demo or portfolio sample is presented.

Here are a few things that you should know about this feature:
  1. Language overrides Featured Demo or Portfolio Sample;
  2. Skill overrides Featured Demo or Portfolio Sample;
  3. ​Age Range overrides Featured Demo (Age Range is Voice Over Only.)
In addition to the Search Engine, clients can find you via JobMatchTM (formerly VoiceMatch) and Browse.
 

Why Can't I Find My Profile in Search?

There are a number of reasons that you may not be able to locate your profile using the search engine. To troubleshoot, ask yourself the following questions:
 

Have you logged in to your account in the last 90 days?

After 90 days of inactivity on your account (i.e. you have not logged in once over a 90-day period), your profile is automatically hidden from Search in an effort to ensure clients are getting relevant search results and interacting with active talent. Your account will still be active and you’ll still be able to log into your Voices account and make changes at any time. Premium and Platinum talent will continue to receive JobMatchTM (formerly VoiceMatch) invitations for jobs you match, even if they are hidden from Search due to inactivity. Once you log back in, your profile will return to search results. 

Is there a demo or portfolio sample uploaded to the profile?

Without at least one demo or portfolio sample uploaded, your profile is effectively invisible to the search engine. To ensure visibility across a variety of searches it is a good idea to make sure that you have a demo or portfolio sample uploaded with all the information properly filled out.
 

Have you filled out the demo and portfolio sample fields?

The more fields you have completed when uploading or editing a demo or portfolio sample, the more likely the terms you use and information you provide will be searched by clients.
 

Have you indicated where you are located?

If you wish to land local work, be sure to include the city of residence in the ‘Displayed Address’ section of your Profile (or your closest metropolitan city if you live in a suburban area). If travel to surrounding cities is possible, then make a list of them in the ‘About’ section as well.
 

How Do Clients Browse for Talent?

At any time, clients can access the Browse experience from the main sub-navigation bar (or sub-nav). Here they’ll be able to select any of our creative services, or choose to browse all talent. When they select one of the four creative services, they’ll be taken to a skill-hub page, where we list all of the skills our talent offer within that specific creative service. Given our immense history and familiarity with voice over, we’ve got some additional ways to browse voice over talent, like by Language, Voice Age, Accents, Style, and Role.

Once clients make their selection from the skill-hub page, they’ll be taken to a skill page that displays a grid-style listing of potential talent for them to review and privately invite to a job. Each talent ‘card’ includes the talent name, profile photo, ratings and reviews, location, top demo or portfolio sample, and a button to view their profile in more detail. 
 

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Article Number
000001883
First Published
07/23/2021 13:47
Last Modified
07/23/2021 13:47
Audience
Talent
Category
All (Talent)
Channel
Public Knowledge Base

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