Fielding the tech support lines
Young Adult (18-35)
North American (General)
Note: Transcripts are generated using speech recognition software and may contain errors.
Thanks for calling Samsung Support, you can talk to me like you would a person so I can send you to one of our Samsung pros. Please tell me why you're calling today. You tell me the product type or the issue you're having. It seems you're currently locked out of your phone. Is that right? Okay? To make sure your services quick, I'd like to set up a customer record and collect a few pieces of information or you can say agent at any time to speak with the next Samsung pro.
Coach, Phone Operator, Spokesperson, Demonstrator, Real Person, Articulate, Caring, Conversational, Friendly, Professional, Straightforward, Technical, Warm, Relaxed, Personable, North American (General)