PNC Reimagine - Lewis (African American customer)

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Elearning
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Description

Disgruntled customer dissatisfied with the level of support he receives at the bank.

Vocal Characteristics

Language

English

Voice Age

Middle Aged (35-54)

Accents

North American (General) North American (US General American - GenAM) US African American

Transcript

Note: Transcripts are generated using speech recognition software and may contain errors.
I'm gonna close my account. I just can't put up with your service anymore. I called your customer support line and I was on hold for a half hour just to get transferred and put on hold for someone else. Can't you just make one for me here? I'm tired of waiting around.