Educational Intructive Speaking
Description
Read MoreVocal Characteristics
Language
EnglishVoice Age
Middle Aged (35-54)Accents
British (General) British (Received Pronunciation - RP, BBC)Transcript
Note: Transcripts are generated using speech recognition software and may contain errors.
Intermediate B one. Are you an intermediate Lerner off English? This section offers listening practise to help you understand the main points of clear standard speech about every day. For job related topics. Situations include phone calls, meetings and interviews. Each lesson has a preparation task, an audio recording and two tasks to cheque. Your understanding on to practise a variety of listening skills. Let's start by listening to a phone call from a customer. Hello, Junco. Morey speaking. How can I help you? Hi, Junco. It's Andrey here from Red Band. I'm calling about our latest order. Everything arrives. Okay, right. We got the delivery confirmation at our end. Yes, everything's fine with the order. I'm calling about the invoice on the payment terms. I need a favour. A favour? What do you need? This is a little difficult, but I need an extension on the payment terms. I know they're usually 30 days, but we're having some cash flow problems. You'd really be helping us out if you could extend it to 60 days. I'm not sure if I can do that. Andrea, we've got regulations at our end and also have to manage our own cash flow I promise this won't become the norm. Junco. Actually, I also want to place another new order, the same size order as last time. It's for an important customer on. They pay on delivery, so your cash flow problem will be solved after this new order is delivered. Exactly. That sounds good. Hold on, Andrea. Let me see what I can do. Yes, I think we can make an exception this time. That's great, Junco. I appreciate your help. And we appreciate your business, Andrea. It works both ways. Thanks again. Junco. Can you send me a quick email? Confirmation off the payment terms? Extension? Sure. No problem. We're happy to help you. Great. And I'll email you the new order. Thanks. I'll keep an eye out for it. Talk to you soon. You too. Goodbye.