Hilton eLearning Track 5
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Description
Vocal Characteristics
Language
EnglishVoice Age
Middle Aged (35-54)Accents
North American (General) North American (US General American - GenAM)Transcript
Note: Transcripts are generated using speech recognition software and may contain errors.
In order to assist some guests, you need to connect them with someone else. If you want to introduce the collar to the contact before you leave the call, you must do a warm transfer. Let's take a look at how to do a warm transfer before you begin. Inform your guests you're placing them on a brief hold. Now access your second line by selecting ad calls. Slash conference toe work item.