Hilton eLearning Track 7

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Elearning
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Description

This is one of several tracks recorded for an eLearning program at Hilton Hotels and Resorts.

Vocal Characteristics

Language

English

Voice Age

Young Adult (18-35)

Accents

North American (General) North American (US General American - GenAM)

Transcript

Note: Transcripts are generated using speech recognition software and may contain errors.
this place is the guest line on hold and caused guest assistance. You can see this because the timer for the guest line is now read and has reset to begin counting. How long the line has been on hold after guest assistance answers informed them of the purpose of the call and get the assistance you need at this point. If you're able to continue assisting your guest by yourself, you can hang up your second line here and take your guest off. Hold here. This would complete your conference with the guest assistance and allow you to continue your call with your guests. But for this example, will say we need the guest assistance to join us in our call with the guest to bring all three lines together. Select Consulate a tive conference.