Explainer and E-Learning Style - Verfi by Visa Solutions

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Description

Read Verifi by Visa Solutions explaining their fraud and recovery process. Appealing to demographics of males and females in a style that can be defined as explainer - elearning - or whiteboard read

Vocal Characteristics

Language

English

Voice Age

Middle Aged (35-54)

Accents

North American (General) North American (US General American - GenAM) North American (US West Coast - California, Portland)

Transcript

Note: Transcripts are generated using speech recognition software and may contain errors.
Sellers work hard to protect against fraud and disputes but not all disputes are worth the time and expense. It takes to fight them. For example, if the transaction appears to be an instance of true fraud or the value of the transaction is lower than the cost to fight the dispute. Verify and visa offer sellers solutions to manage their disputes within a pre dispute opportunity zone. The pre dispute phase gives the seller the opportunity to resolve an inquiry before it escalates to a full dispute by allowing the seller to issue the card holder a preemptive refund through solutions like resolve, verifies resolve product suite. The two products available under the resolve category include CD RN card holder dispute resolution network and rapid dispute resolution also called RDR with CD RN. When a card holder calls the issuer to file a dispute, the issuer is alerted that the transaction is for a verify CD RN seller instead of the inquiry escalating to a dispute, verify routes a pre dispute notification to the partici seller. The seller has 72 hours to decide if they want to proactively refund the pre dispute to avoid a charge back and make the card holder satisfied or allow the dispute to follow the traditional charge back flow. Giving the seller the opportunity to represent or respond through their acquirer or processor to retain the funds. RDR is a sub second resolution that redirects pre disputes through verify rule based decision engine allowing sellers to set pre configured rules to determine in real time whether to refund the transaction would resolve or not helping sellers to avoid costly fees and operational expenses. While keeping a healthy charge back to sales ratio, sellers can gain control of their disputes using verify resolve solution suite which offers pre dispute resolution services on a global network of thousands of participating as insurance all in a single easy to use online web port, enjoy a simpler world with fewer disputes and quicker resolutions. This is the next generation of dispute management as it should be.