Customer Service E-Learning module that is intelligent, approachable and articulate. Greg communicates clearly and in a way that instructive, yet not dry.
Middle Aged (35-54)
North American (General)
North American (US General American - GenAM)
Note: Transcripts are generated using speech recognition software and may contain errors.
Here are some quick and easy steps to provide great customer service at work. Step one start with a smile. Smiling immediately puts the customer at ease and signals that you are ready and able to help step two treat customers with empathy and understanding customers want to know that you understand their situation and their special circumstances. Step three respond promptly and accurately let customers know when they can expect results. Always do the job right? The first time step for be reliable. Show your customers that you can deliver their requested goods or services on time. Mhm.
Spokesperson, Teacher, Instructor, Presenter, Real Person, Believable, Confident, Educational, Engaging, Knowledgeable, Natural, Professional, Strong, Approachable, Intelligent, North American (General), North American (US General American - GenAM)