Elearning / Tutorial - Insurance Claims Training



A short clip from a project produced for an Insurance company for the sake of training new claims adjusters.

Vocal Characteristics



Voice Age

Middle Aged (35-54)


North American (Canadian-General) North American (General) North American (US General American - GenAM)


Note: Transcripts are generated using speech recognition software and may contain errors.
essentially, an insurance policy is a contract between the insurer and the insured that determines the claims that the insurer is legally required to pay. So, as you can imagine, the exact wording of the contract is important, as it is used as a rule book for what claims are and are not payable. There are only two parties to the contract itself, the insured and the insurer also referred to as the first party and second party. Although there are only two parties to the contract itself. The insurance policy may cover other person, such as the insured spouse or dependants who is a third party. It's a party involved in a claim who is not a party to the insurance contract or is not insured under the policy example, if our insured is sued as a result of a motor vehicle accident, the person making a claim against our insured is referred to as a third party.